I was talking to Chaks this afternoon in the Arana Dining Hall…and somehow went on to talk about Dell. He suggested that I should put my idea on the Dell’s IdeaStorm website and see what happens…so that is what I did tonight.
If you like my idea, please vote for me 🙂 Thanks.
I had this idea for sometime already…wouldn’t it be good if Dell offers you the option to order some DVD / pre-loaded video tutorials that teaches you the basic stuff; like how to set up your computer to connect to the Internet, how to use the web browser to browse the Internet safely, how to uninstall a software that you no longer needs, how to do configure the settings in your system, how to make sure you computer is secure etc.
I know these things are very basic to most of you…but we all had trouble doing things like that when we first started using a computer…right? Some people choose to ask questions and learn quickly…while others just keep quiet. And when people have problems with their computer…the ones who keep quiet might not be able to know the real reason behind their problem…so they might start to say…my Dell is no good…it keeps on crashing…its so slow…then they start telling their friends not to get a Dell. My idea is to give them a chance to know a little bit more about their newly purchased computer so can use it well and at least have some idea what is going on inside the “box”. Also…if you know more about your computer…I would say you have a less chance of “making it crash”.
I have seen some video tutorials that Dell have made…they are excellent…but wouldn’t it be better if they can be pre-loaded in the computer…or at least let people to choose whether they want to have them with their newly purchased Dell. DVD versions can also be purchased at a small cost so that people can watch the videos on their TV and follow the instructions on their computer.
Since I don’t think other companies have done this before, if Dell does it, then people will have one more reason to get a Dell. As far as I know, some people think you have to learn a lot to be able to use a computer…while this maybe true…a lot of tasks that we do everyday is actually not that difficult, if Dell offers these tutorials…I think more people are welling to get a Dell because they know they can “master” the basics “out of the box”.