Last Friday I went to a friend’s place to take a look of their computer because they think it have viruses on it. Their computer wasn’t as bad as I thought……but then again the computer was quite fast; so having a few viruses / Trojans running at the background probably won’t make much difference
I ran a few virus / Trojan scanners on the computer and found a handful of spywares plus a Trojan! Just as I thought everything was sorted, I open up the Internet Explorer 7 (IE7 for short) and try to check my email……but all it did was “Stop and Stare” (am a fan of One Republic
) Are there other viruses remained in the computer? Well……lets find out. I use another virus scanner to scan the whole computer……but nothing was found……so I thought “Something’s Not Right Here” (another song from One Republic
) What is happening here? Instead of trying out other virus / Trojan scanner on the computer, I decided to investigate the Add-ons in IE7; I know from my previous experience that add-ons can sometimes cause problems for IE. After a while of trial and error, it turns out that the Yahoo Add-ons for IE7 were the ones who were causing the IE to freeze!!! If your IE freezes at startup like the one I’ve encountered, you could try to disable some of the add-ons to see whether it will improve the situation. Below is a step by step guide on how to disable add-ons for IE7:
Step 0: First of all, here is what the IE7 looks like when it freezes……it just “Stop and Stare”
Step 1: Press Shift + Ctrl + Esc on your keyboard to bring up the Windows Task Manager; select the iexplore.exe and click on the End Process button at the bottom to KILL the IE7:
Step 2: Now right click on the IE7 icon on your desktop (or in the Start Menu) and click on the Start Without Add-ons option:
Step 3: IE7 should start up immediately……probably faster than ever because there are no add-ons loaded this time.
Step 4: Select Tools on the right hand side, and click on the Internet Options:
Step 5: Now click on the Programs tab in the Internet Options:
Step 6: Click on the Manage add-ons button:
Step 7: In the Show area, make sure you’ve selected the “Add-ons that have been used by Internet Explorer” option, and look for the add-ons that are Enabled!
Q. My IE7 got some many add-ons……how do I know which one is causing the problem?
A. When you got absolutely no clue, you can always use “Try and Error”
But you can kind of guess before doing that! For me, I always pick on the ones that doesn’t have a publisher……but this time it turns out that Yahoo was the one that cause the problem……
Step 8: To disable an add-on, just select it from the list and click on the check button in front of Disable:
Step 9: Make sure the “bad guys” are disabled before you click on the OK button:
Step 10: IE is reminding you to give it a restart (restart IE = close and open up IE again):
Step 11: Click on the OK button to close the Internet Options:
Step 12: Click on the red cross to close IE7:
Step 13: Now when you start your IE7 again, (provided that you’ve disabled the right add-ons) your IE7 should be fine and healthy again!


Oh my god – this definitely worked!!!!!!
Jezas, that worked, i love you!!
Thank you, so much. You have no idea how happy this has made me. =]
x
THAAAANK YOUUUU!
I figure I should say thank you to you as this helped me a lot.
Thanks!!
Wow thanks! this worked great!
Thank you very much! This worked! You saved me.
Ah, I thought my fathers computer was doomed untill you saved the day, and it was on the first page and first link when i googled it too. Thanks alot man, you saved the day! =)
You so rock.
EXCELLENT explanation!
I remove some other suspicius ad-ons! and my Yahoo mail worked again !!! in IE7 !!
THANKS !!!
[...] – bookmarked by 2 members originally found by GuyGadois on 2008-12-13 Internet Explorer 7 freezes at startup? | How to disable add-ons for… http://davidtse916.wordpress.com/2008/08/24/internet-explorer-7-freezes-at-startup/ – bookmarked [...]
David:
Thank you very much for taking the time to document this.
Today my wife’s IF ver 7 frooze, and I was under pressure to solve it and handle some other pressing issues.
Your solution worked wonderfully and saved me some time.
Thanks again.
Genius!! Thanks for this write-up. worked like a charm…
THanks! I thought, that was the anti-virus software that caused it, not the add-ons =)
My problem is the same as the others – but I have NO Yahoo addons. Anything else……Java, Google, ?
IE 8 is freezing for my dad. I can get it to start w/o add ons, but even with all add ons disabled, as soon as I try to go to any website it freezes. Any other suggestions?
Thanks for the explanation and help. But unfortunatly it hasnt solved my “stop and “stare”, probably because ive got a virus or sonething though.
Yes it worked! thanks!!!!!!!!
You are a genius, I would have never thought of this. It worked first try. Thank you so much.
You’re a genius mate. 5/5 hands down.
Thanks a lot David.
Very same problem I had, great instructions.
Iexplorer.exe bugged out for me from a fresh install, but this fixed my problem.
Thanks again.
WOW. .. You saved my day./. been looking everywhere for the fix.. didn’t even find on Microsoft site.. THANKS.. will nominate you for NOBLE prize.