Posted in IT, thoughts on July 5, 2007 |
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Actually it wasn’t really a formal interview…it was kind of like “site seeing”. It all began at 2 where I walked to the ITS building across the river…then I met Nicole, who is the Helpdesk’s manager…and Steve. We had a friendly chat about what I will be expecting and what I should look out for…then Steve lead me to the library and did a few “live demonstrations” showing me how to solve the wireless problems. We stayed in the library for a few hours…and fixed 4 laptops…which is a good start
I also learnt that I have to log the stuff that I’ve done…no matter how trivial its. Steve told me to speak slowly and try to use some non-technical vocabulary when I explain things to people. Tomorrow I will start at ten in the morning…really looking forwards to that. If you are studying in the library…feel free to drop by and say hi
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